Harold's Photo Centers

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	Service Times Greeting Card orders are ready for pick-up or mail within 3 business days. You will receive an email notifying you when your order is complete.

	Shipping/Pick Up Info You may choose to pick up your order at any Harold’s location OR have it mailed to you for a small fee. Most orders are produced within 3 business days and ship out at the end of the second day. Shipping Rates: $0 - $24.99 ................ $2.99 $25 - $49.99 .............. $3.99 $50 - $99.99 .............. $4.99 $100 - $10,000 .......... $8.99

	Sample Cards If you would like to see a printed proof before placing your final order, we recommend ordering 1 card (3 business day service time). Then once you've seen it you may place your complete order or modify the card.

	TO REORDER OR APPROVE A SAMPLE: Visit the "My Account" page to view your original order. Simply click this link or visit it from any page by clicking the "My Account" link in the upper right corner of the site. You will be prompted to enter the email address that was used to place your order. Simply follow the instructions on screen to complete your order. If you experience difficulties with our reorder process please call us at 1-800-568-6619 (M-F 8a-5p CST) or email your reorder request to info@haroldsphoto.com . We will need your NAME & ORDER NUMBER from your original order which is listed on your confirmation email and packing receipt. Reorders are completed in 2 business days. You will receive an email notifying you when your order is complete.

	TO MODIFY A SAMPLE CARD: For minor modifications: visit the "My Account" section by clicking this link or the link in the upper right corner of the site. Locate your order # and select it, when the order details screen appears simply choose the "reorder" link on the right hand side of the page. Note any changes in the "Special Instructions" box of the Checkout. Please be specific with your instructions. If you are unable to modify your order online, please contact us in-store, by phone at 1-800-568-6619. We will need your email address and order # to access your project. For major modifications: Simply recreate your card from scratch as you would like it changed.

	Special Requests
		To notify our lab of any Special Instructions or Requests for your order, please use the "Special Instructions” area within the checkout section. Contact Customer Service at 1-800-568-6619 (M-F 8a-5p CST) if you have any questions.

	Custom Design Service
		Custom design modifications are available through our new ‘Custom Design’ service! A $10-$30 Custom Design charge will apply depending on your individual needs. Design changes such as adding photos, editing card layouts, modifying colors and more are included with this service.